support

 
>>MEMBERSHIP ASSISTANCE
>>BILLING SUPPORT
>>USING OUR SITE
>>CONTACT US
Hello there…

Our goal at JuicyBunny.com is to have a great website that people love to join. You are one of those people. Welcome, we are really glad you are here. Please, stay awhile and enjoy our great site and make some new friends in our forums. We are constantly working to improve our customer service, technology and all of the Hot Lil Bunnies working here at JuicyBunny have the same philosophy.

Please always feel free to contact us here, for what we hope will prove to be a great experience for you, the JuicyBunny member.

MEMBERSHIP ASSISTANCE:
You can always contact us directly.
contact us
If you have billing issues, please contact the company below through which you signed up at juicybunny.com. You should have received a log-in e-mail and sign-up confirmation from them when you first joined.

WELCOME EMAIL:

Did not receive your welcome e-mail yet?

Please re-check the email you provided at sign-up and check the SPAM folder. Please check our emails as “not spam” so you can receive any important notice or information regarding your membership. We will NEVER spam you and we will NEVER sell your e-mail address to anyone. We just wish to make you receive all important notices.

PASSWORD / LOGGING IN

Your password is CaSe sensitive. Please only use the password you provided at sign up. If you have forgotten your password, please contact our customer service department from the original e-mail address you provided and provide as much information as you can so we may confirm your identity. We will need to know your real name so we may match it to your member name and re-issue the password or take whatever action is necessary to get you back into the site.

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MEMBERSHIP BILLING SUPPORT:
For help with your membership or to cancel your membership, please contact the processor you used to sign up with.  Contact information for both our processors is listed below.  For all other support issues, please contact us directly.

CCbill – Credit Cards
Toll Free: 1-888-596-9279
Email: [email protected] 
Website: Support.CCbill.com

Zombaio – Credit Cards
Toll Free: 1-650-215-1190
Email: [email protected]
Website: Support.Zombaio.com

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USING OUR SITE
At all times, we recommend you use Firefox, Chrome or Safari to view our sites.

Our site is made so you can easily view videos in the member area simply by hitting PLAY on video player or you can easily download the video by right clicking on the MP4 button beneath the video player.  MAC users can also click the button to view the video in Quicktime. 

MP4 (H.264) encoding

We use the latest technology to encode our videos at the best quality possible.  You should be able to view all of our videos on your desktop, laptop or almost any mobile iOS device.

Need Help Viewing our Videos?

Download Adobe Flashplayer here: 

http://get.adobe.com/flashplayer/

You should be able to watch downloaded MP4 videos with either Windows Media Player or Quick Time

For software to download MPEG-4 to your cell phone, consult your mobile carrier and also check here: http://www.cnet.com/topic-software/mobile-phone/mpeg-4.html   Or direct from the manufacturers

CONTENT THEFT – Reality Check
We work very hard to produce the materials found within our sites.  Our content is copyrighted worldwide and is not free for any use, anywhere, at anytime.  You have access to our content because you have signed up at our site.  You have no rights, expressed or implied other than for your own, personal use in the privacy of your own dwelling.  We are able to track our content and we do so vigorously with current technologies.  Stealing and moving our content around torrents or theft portal sites will result in termination of your account, the blacklisting of your IP, and personal data on an industry-wide basis and a reporting of such activities to your ISP.  If theft of content cannot be curtailed we see the industry moving to a streaming only format (quantum computing) that locks content to your machine and makes it un-viewable anywhere else.  Please respect the limits of this.  You Share, We Track, and you will have to deal with the consequence of your actions.

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